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Frequently Asked Questions

Answers about what we do, how government charges and service fees stay separate, turnaround time, refunds, and what to expect after you submit a request.

What we do

What you need & what we don't

Fees & payments

Timing & tracking

After you submit

Refunds & cancellations

Account & sign-in

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Frequently Asked Questions

What we do

What is Florida Registration Assist?

Are you part of the DMV or the State of Florida?

What exactly do you do for me?

Can I renew my registration myself instead?

What you need & what we don't

What information do I need to provide?

Do you need my Social Security number or driver's license image?

Why do you need a power of attorney form?

Fees & payments

How much does it cost?

Why are the government charge and the service fee listed separately?

Is the government charge an estimate or the exact amount?

What if the actual government charge is higher than the estimate?

What payment methods do you accept?

Timing & tracking

How long does a renewal take?

Do you offer same-day or instant service?

How do I track my request?

Will I get a reminder when my registration is due again next year?

After you submit

What happens after I pay?

What if you need more information from me?

I checked out as a guest. Can I still see my request later?

Is my information secure?

Refunds & cancellations

Can I get a refund?

What if the government charge ends up lower than what I paid?

Can I cancel my request?

Account & sign-in

Do I need an account to use the service?

Can I sign in with Google?

I didn't get a confirmation email. What should I do?

Didn’t find your answer?